ETIQUETTE AND MANNERS
I personally feel etiquette and manners reconcile somewhere. An amalgamation of both polishes a person inside out. Talking about our first encounter with anyone, we always greet the other person with a smile and make an eye contact. These are the basic manners we all are aware of.
Now if we follow proper protocol or etiquette of greetings & introductions it will be the icing on the cake. We must practice these etiquette rules till they become our nature and gradually we will appear more sophisticated and charismatic. The contribution of etiquette schools and mentors is immense in nurturing a gracious society. These days people are open-minded, flexible and receptive, they look forward to learn new things and update themselves.
Civil behaviour will knit everyone together by developing the bond of care and affection whereas learning social etiquette will make you the Best Version Of Yourself.